Introducing InstantKB.NET 2.0. the most flexible, feature-packed ASP.NET & SQL Server knowledgebase solution available. Capture, organize, control & share all the knowledge important to you, your organization & customers via a light-weight, standard compliant, AJAX enabled web interface.
Provide online, easily maintainable self-service support matierals & product documentation. Connect knowledge across your organization through a central, searchable repository of all your organizations knowledge & documentation.
Capture all your unique knowledge through custom tabs & content types. Customize the forms used to collect knowledge within InstantKB.NET. Easily apply workflows to control approval of content or track issues & workitems.
Instantly search across all your data including user submitted comments, tags & content attachments (Word, Excel, PDF & more). Categprize & tag your content to ensure easy discoverability. Encourage community around your content by rewarding users for helpful or insightful comments through customizable member levels & recognition points.
Security trimmed results ensure precise control over the content available to your risers & staff. Detailed permission sets allow you to further control the features & options available to users As an administrator you can create & manage staff departments & permission sets to control the content, options & workflows available to staff.
Our latest update introduces a number of innovative, unique features allowing you to further extend & customize the knowledge you want to capture. Accommodate for any unique type of content through custom tabs & our built-in forms designer. Quickly add new custom fields to existing forms to capture important meta data. Custom workflows can be applied to all your custom content providing approval & issue tracking control over your knowledge.